FAQ's Section
Frequently Asked Questions
Orders:
Yes, you can track your order using the tracking number provided in your confirmation email. We also offer real-time tracking updates directly through your account on our website.
For most returns, the customer is responsible for return postage unless the item was defective or incorrect. Be sure to check our return policy for more details.
At checkout, enter your promotional code in the “Promo Code” box and click “Apply.” The discount will be reflected in your order total.
Shipping & Returns:
Delivery times vary based on your location. Standard shipping typically takes 5-7 business days, while expedited options are available for faster delivery.
We partner with trusted couriers like FedEx, UPS, and USPS to ensure your orders are delivered safely and on time.
Currently, we do not offer local store pickup. All orders are shipped directly to your address from our fulfillment center.
Payment:
Yes, non-EU customers are eligible for VAT-free purchases. The discount will be applied automatically at checkout.
Delivery charges are non-refundable unless the item was faulty or incorrect. Please review our return policy for further details.
We accept all major credit cards, PayPal, and Apple Pay. We’re committed to offering secure and convenient payment options.
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